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  1. Free shipping on orders over $60 · $6 flat-rate shipping otherwise

Shipping Policy

Shipping Policy

At Teshuah Tea & Coffee Co., we are committed to providing a seamless and reliable shipping experience for our valued customers. Below, you’ll find all the details about our shipping process, timelines, and policies.

Processing Time

  • Orders are processed within 1–2 business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5–7 business days.

  • Expedited Shipping: Estimated delivery within 2–3 business days.

  • International Shipping: Delivery times vary by destination, typically 7–14 business days.

Note: Delivery times may vary due to unforeseen circumstances such as weather delays or carrier issues.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight of your order and your location.

  • Free standard shipping is available for orders over $60 (U.S. only).

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

Shipping Restrictions

  • We currently ship to the United States and select international destinations.

  • Certain products may have shipping restrictions due to local regulations.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at info@teshuahtea.com within 7 days of delivery. We will work with the carrier to resolve the issue and ensure your satisfaction.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to us at:

  • Email: info@teshuahtea.com

  • Phone: 1-877-783-7482

  • Business Hours: Monday–Friday, 9 AM–5 PM (CST)

Your Purchase Has Power

Thank you for standing with survivors. Every cup you brew helps rescue, restore, and empower real lives.

If you would like to receive text message communications, text START, YES, to this phone number: (877) 783-7482 from Teshuah Tea You will be opting-in to text messages.

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